FEES

Session fee: $300 for a 50min. therapy session.
Please note that after hour sessions incur a $20 additional fee
.

REBATES

Clients eligible for rebate through Medicare:
To be eligible for Medicare rebate ($131.65), please ask your GP to set up a Mental Health Care Plan (MHCP) for and with you, together with a referral letter for an initial 6 sessions.
You must provide a copy of your referral letter and MHCP prior to you initial intake sessions.


Kindly email them to me at psychology-first@hotmail.com

Private Clients:
You can also come in as a Private Client. In that case you don’t need a MHCP or a referral letter from your GP.

If you have Private Health Insurance you might be eligible
to access rebate for Psychology.
Please contact your Insurance Provider for more information.

PAYMENTS

Payments will be completed at the start of a session. This will give us the time to focus only on mental health care during and at the end of the session.

Payment methods

Payment can be done through SquarePayment, with a processing fee of 1.9%* or 2.2%**

*Please note that in person payments processed through the SquarePayment system have a processing fee of 1.9%.

**Please not that manually entered card transactions (not in person) will have a processing fee of 2.2%.


Payments can also be done automatically through the STRIPE system.
This method will be used for late cancellations and no shows.
Your card details will be stored in a secured system. After every session the session fee and surcharge of 1%* will be taken of your card.

*Please note that payments processed made through the STRIPE system are charged with a processing fee of 1%.

Please note that processing fees will be charged to the client.

No cash is accepted.

Cancellations

Please note that appointments must be cancelled directly on the client portal or you can email me at psychology-first@hotmail.com.

When an appointment is cancelled within the time periods as listed below, a percentage of the scheduled fee will be charged to your credit card. A no-show is considered a late cancellation and the full fee will be charged. Please note that cancellation fees incur GST.

If you cancel more than 72hours or 3 business days ahead, no fee will be charged.

Please note that cancellation fees cannot be claimed through Medicare or to insurance companies.
Therefore, you will be personally responsible for any cancellation fees incurred.

Notice period* (per 50-minute session):

(Less than 1 business day): 0-24 hours' notice or no show: Full fee = $308 incl. GST

(Less than 2 business days): 24-48 hours' notice: 50% of fee = $154 incl. GST

(Less than 3 business days): 48-72 hours' notice: 25% of fee = $77 incl. GST

*Please note that the cancellation times is referring to business days Monday to Friday.